Making London Beautiful

Image Image Image Image Image Image Image Image Image Image
Andy Raczinkaitis, Bastows MANAGING DIRECTOR

Bastows is the foremost prestige residential redecoration and repairs specialist in our beautiful capital city, London and are the first choice for surveyors and property managers in need of peace of mind through lasting value and a great working relationship.


As Managing Director I ensure that our commitment to our clients, their residents and our people is unsurpassed.


Working with a true understanding of residents and surveyors needs, we are able to alleviate most concerns and build trusted working relationships.

Andy Raczinkaitis MD
Bastows Arch

We are proud to have worked for eminent property management companies restoring the beauty and value in prestigious homes since 1963.

Read more
Bastows Arch

Discover WHAT, WHY and HOW
we do what we do.

Bastows Arch

Get in touch

Call, email or link up with us online: we’d love to hear from you.

The Bastows Family


Meet our team: find out who we are, what we do and how we engage with our suppliers, our community and our clients.

  • Bastows Awards
  • Bastows Awards
  • Bastows Awards

Bastows is proud of its achievements in delivering an outstanding quality of work for all our clients, exceptional care for residents, safe workplaces for our people and a positive impact on our communities.

We are proud to be recognised for our commitment to our people,their personal and professional development and their wellbeing.

The Considerate Constructors Scheme industry awards recognise the efforts of our site managers and their teams in achieving outstanding costomer service.


All sites registered with the Scheme are monitored by an experienced industry professional to assess their performance in Environment, Cleanliness, Good Neighbour, Respectful, Safe, Responsible and Accountable.

Paying the Living Wage is a proven way to grow staff loyalty, productivity and happiness. Most importantly, it shows that a business is prepared to do the right thing by its people, and backs up our existing commitments to high standards of safety and employee wellbeing in construction.


We believe that every member of staff deserves a Living Wage, and hope other organisations soon join us in showing a clear commitment to fair pay and respect for their employees.

Bastows have signed up to the Mindful Employer charter, which shows our commitment to being an exemplary employer.


Mindful Employer is an initiative led by employers aimed at increasing awareness of mental health at work and providing ongoing support for employers in recruitment and retention of staff.

Bastows are proud that we have attained the INVESTORS IN PEOPLE standard. This award recognises not just our investment in our Family, but also our commitment to training and the design and implementation of the best practice systems we have adopted to ensure lasting value and succession.

As a leading health and safety pre-qualification assessment scheme, safecontractor are dedicated to promoting higher standards of competence and compliance through the provision of relevant industry specific and tailored health and safety assessments for all professions and sectors.


Registered members with the safecontractor scheme include clients and contractors from a wide range of professional disciplines working within a number of industry sectors.

The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from some 130 countries. The mission of ISO is to promote the development of standardization and related activities in the world.


ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade.

Dulux Trade Contract Partnership is an exclusive membership scheme of independently assessed, quality assured painting contractors.


By joining the scheme, contractors are demonstrating their commitment to providing an outstanding professional service to their clients.

CHAS is established as the market leader for health and safety pre-qualification in the UK. It is available to suppliers (those who provide goods and services) and to organisations (buyers) looking for suitably competent suppliers.


Membership includes the public sectors: health trusts, emergency services and government departments.

Bastows Arch

About us


Bastows was established in the North East in 1919 by the forefathers of the current CEO, Frank Bastow, and in London in 1963 by Frank’s father Derek. Working for eminent property management companies since 1965 we have been restoring the beauty and value in prestigious homes throughout the capital.


Our dedication and commitment to high quality workmanship, exceptional service, strong business ethics and investment in our people and systems are the foundation stones of our business.


We are a diverse and talented team hailing from all corners of the globe and from various backgrounds. Our Directors have all progressed through the business and understand how we can excel at every level. Our operatives and site managers are highly skilled and we invest in their personal as well as professional development.


We believe in treating everyone we work with like family - that means care, respect, loyalty and commitment.


We hold fast to three key values- to be BRAVE, HARMONIOUS and TRUE.


BRAVE: to act without fear, to try new things, to stand out from the crowd.


HARMONIOUS: to seek alignment with our people, our suppliers and clients to deliver the best service to residents.


TRUE: to be honest, open and fair in all our actions.


Our dedication and commitment can be summed up in a simple statement:


We Love to deliver Peace of Mind for Lasting Value.


This means a commitment to high quality workmanship, exceptional service, strong business ethics and doing good. Our intent in all we do is to nurture, brought to life with investment in our people and systems, a drive to develop talent and capability and a dedication to building great relationships.


Our vision of 'Making London Beautiful' partnered with our position of Family means we make conscious decisions about how we behave and choose to work in ways that bring real value. We believe in treating both the buildings we work on and everyone we meet with care, respect, loyalty and commitment.

Bastows Arch

Bastows Care

Bastows deliver peace of mind through care for:
    Property      Residents      Our Clients

We are a family business that works to deliver the best possible care and service. Through the use of traditional craft skills combined with constant innovation we aim to deliver the longest lasting quality for our clients.

Our works range from historic building restoration to external and internal repairs and redecorations. No matter how complex the project, we aim to attain the highest standards of client and resident satisfaction.


We always keep our commitments to clients, to building surveyors and their resident tenants. Our aim is to build a bond of mutual trust and to create the highest degree of confidence that they will have peace of mind throughout the works.


Because we know that building works can sometimes be perceived as inconvenient, intrusive or difficult, we always do our best to keep the residents happy through a great work ethic and strong communication, including introducing the site manager and the team ahead of commencement of works.

Bastows Arch

Surveyor Relationships


Bastows work in complete alignment with the client's appointed building surveyor. We invest time and expertise to build a relationship of trust and openness to ensure that works proceed as smoothly as possible for all those involved, particularly affected residents, neighbours and local schools and businesses.


We work with sustainability and environmental responsibility in mind and with respect and consideration for all affected by our works.


We only carry out work for clients that employ a professional surveyor to prepare a full tender specification and oversee the contract.


Experience has taught us that a surveyor's skills and expertise are essential for the successful completion of any major project. Our systems and processes are always evolving and improving so we can confidently say we are giving the very best care to people and property


We always respect and acknowledge that the surveyor, as the client's representative, becomes the one person with the knowledge to supervise the works.

Bastows Arch

Bastows Gallery


These are examples of some of the property restoration works Bastows has undertaken over the last few years. Though you may recognise the properties, clients or owners are not named as we observe a strict policy of privacy and confidentiality.

Who We Are

Dedication and commitment to high quality work are the quintessential tenets on which this company was founded and built.

These principles live on today in the renowned and award winning company Bastows and are testimony to the vision and hard work of its founder Derek Bastow.


Feel free to read our SPIRIT news letter to find out more about the Bastows family.

It's a riveting read - soft, strong and thoroughly absorbent.

Latest Tweets

Contact us ©